Home
About Us
Ken Burton
John Burton
Burton's Apparel
Engineering
Parts Department
Sales Dept
Service Center
Service Truck
Jobs in Progress
New Build Up
Slip-in Units
PM Service
Refurbish
Wreck Repair
Equipment Mounting
Map Boxes
Center Consoles
Restored Engine
Command Vehicles
OshKosh Deliveries
Demos
Shop Equipment
Training/Fire Mechanics
Shows & Events
Inquiries
Questionnaire


Questionnaire 

Please evaluate our Service and/or Parts Dept.

Customer Name

Equipment Serviced


Work Order#, 5 digits

 

Service Department
 
1=Poor and 5=Excellent
 
Equipment time length at Burton's   1 2 3 4 5
Job completed when promised 1 2 3 4 5
Professionalism of Service Personnel 1 2 3 4 5
Cleanliness of service facility 1 2 3 4 5
Accuracy of diagnosis/repair quality    1 2 3 4 5
Value of service for price charged 1 2 3 4 5
Overall satisfaction with service 1 2 3 4 5

 

Parts Department
 
1=Poor and 5=Excellent
 
Length of time to get quote 1 2 3 4 5
Quote given when promised   1 2 3 4 5
Professionalism of Parts Personnel 1 2 3 4 5
Cleanliness of parts area    1 2 3 4 5
Correct part received 1 2 3 4 5
Competitive parts pricing 1 2 3 4 5
Overall satisfaction with Parts Dept 1 2 3 4 5

Comments/Suggestions

If you would like us to contact you regarding this questionnaire, please provide the following information:

Full Name

 

Phone, 10 digits

 

Top Of Page

1301 Doker Dr., Modesto, CA  95351-1598
Parts Dept: 209-846-7400
Office / Shop: 209-544-3161
Fax: 209-544-1109
2013 Burton's Fire, Inc.. All rights reserved